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Terms & Conditions

Peptides Direct

Terms & Conditions

 

Terms of Use

Peptides Direct is owned and operated by Cosmetics to U Pty Ltd (Trading as Peptides Direct). Our website, www.peptidesdirect.com.au frequently updates with new products and new information. We only provide services within Australia and New Zealand. Peptides Direct reserves the right to refuse the supply of products to individuals for medical or geographic reasons.

 

Usage Restrictions

By accessing the Peptides Direct website, you agree to solely use it for your personal non-commercial use, not violate website security, and will abide by the Terms and Conditions of Peptides Direct. Registering on the Peptides Direct site does not promote or obligate you to purchase or use our services on the website.

 

Sale of Products

Under Australian law, to be eligible to be prescribed and purchase products from Peptides Direct, you must first register and complete our confidential medical questionnaire to become a patient. To order you must be over 18, the owner of a valid debit or credit card, be the purchaser of the goods and have on record a valid prescription from one of our registered physicians (which we will provide included in the price of the goods).

 

Once your product has been delivered to your address, you are responsible for these goods. Peptides Direct is not responsible should your product break, be stored incorrectly, or not used within the expiry date. 

 

Fraudulent Information

By registering with us at Peptides Direct, you agree to provide the most truthful and up to date information. If you choose to falsify any personal information (including your identity) on your account you are committing fraud and can be subject to legal action. 

 

Availability & Price Disclaimer

Products that are available on our site are subject to availability. We reserve the right to adjust price or availability without notice.

 

Personal Use

The products that are prescribed to you from our website are for your personal use only. It is illegal for you to share or resell any products purchased from us.

 

Individual Results

Members of our Medical Team are not able to accurately predict individual results or performance and therefore cannot be held liable. Individual results of the available products will vary.

 

User & Consumer Engagement

Peptides Direct monitors all communications throughout the site and on social media. We retain the right to remove any content that is viewed as inappropriate, invasion of privacy, threatening, defamatory, or illegal. Additionally, Peptides Direct reserves the right to block or remove individuals from any communications from our company if any of the above are deemed to be violated.

 

Privacy Policy

Peptides Direct regards customer privacy as an essential part of our relationship with our customers. The following privacy policy applies to all Peptides Direct website users, and conforms to Australian privacy laws and standards. If you have questions or concerns regarding this statement, please feel free to contact us on 1300 100 460

 

Fraudulent Information

By registering with us at Peptides Direct, you agree to provide the most  truthful and up to date information. If you choose to falsify any personal information (including your identity) on your account you are committing fraud and can be subject to legal action. 

 

Collection of Information

In order to use the Peptides Direct website, we require information from you in order to provide the best service possible. All correspondence may also be collected and stored, particularly in regard to sales, support and accounts, including email. Any information collected by us is collected and stored securely. 

 

Sensitive Medical Information

As a medical company, we value and uphold your privacy at all times. To provide you with prescriptions and medical products, we are required by Australian Law to collect and store your personal details and medical history. All information collected by Peptides Direct, including sensitive medical information, is stored securely and is not shared. 

 

Secure Payments

Peptides Direct uses ANZ Secure Gateway for its online transactions. ANZ Secure Gateway processes online credit card transactions, providing a safe and secure means of collecting payments online. When you provide your payment information, we transmit it via an encrypted connection to ANZ. ANZ Secure Gateway uses and processes your payment information in accordance with their Privacy Policy. All online credit card transactions performed on this site using the ANZ Secure Gateway are secured payments. Payments are fully automated with an immediate response. Your complete credit card number cannot be viewed by Peptides Direct or any outside party.

 

The security of your personal information is extremely important to us. When you enter sensitive information (such as credit card numbers) on our website, we encrypt that information using secure socket layer technology (SSL). When credit card details are collected, we simply pass them on in order to be processed as required. We follow industry standards to protect the personal information submitted to us, both during transmission and once we receive it. If you have any questions about security on our website, you can email us at admi[email protected]

 

Communications

Peptides Direct uses personally identifiable information for essential communications, such as emails, accounts information, and critical service details. We may also use this information for other purposes, including promotional emails. If at any time a customer wishes not to receive such correspondence, they can request to be removed from any mailing lists by emailing us at [email protected]

 

External Links

Links on the Peptides Direct site to external entities are not covered within this policy. The terms and conditions set out in this privacy statement only cover the domain name of www.peptidesdirect.com.au

 

PLEASE NOTE: Due to peptides being a prescription medication, all customers are required to fill out the registration page in order to view and purchase specific peptides. A member of our medical team may contact you to discuss your order and ask further questions.